The Privacy Policy of www.sharanamstay.com (hereinafter referred to as “website “) detailed herein below governs the collection, possession, storage, handling and dealing of personal identification information/data and sensitive personal data (hereinafter collectively referred to as “information”) of the users of the site.
In the due course of registering for and availing various services through & from our website www.sharanamstay.com which we provide from time to time (“Website”, telephone search,SMS) or any other medium in which SharanamStay of Sharanamstay LLP may provide services (referred to as ” Electronic Platform”) you may be required to give your name, residence address, workplace address, email address, date of birth, educational qualifications and similar Personal Information (“Personal Information”). The Personal Information is used for the purposes which is not limited to customize the content you see, to fulfil your requests for certain services ,buy,rent or sell and to contact you about our services via including but not limited to email’s and messages and other means of communication. Unless otherwise stated explicitly, this Policy applies to Personal Information as disclosed on any of the other Electronic Platform. All the users must read and understand this Privacy Policy as it has been formulated to safeguad the user’s privacy. This Privacy Policy also outlines the ways the users can ensure protection of their personal identifiable information. You must accept the contents of this Policy in order to use or continue using our site. This Privacy Policy detailed herein is also applicable to user of the site or mobile application through mobile or any other similar device.
We are committed to protecting the privacy and confidentiality of all Personal Informationthat you may share as a user,of this Electronic Platform, hence we have this policy to demonstrate our good faith in between us .
This policy does not apply to the practices of organizations that we do not own or to people that we do not employ or manage
We will share Personal Information only under one or more of the following circumstances: -If we have your consent or deemed consent to do so – If we are compelled by law (includingcourt orders) to do so.
In lieu of the same of the confidentiality with which we treat Personal Information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We give you the ability to edit your account information and preferences at any time, including whether you want us to contact you about new services. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections
You acknowledge and accept that you are disclosing Personal Information voluntarily. Prior to the completion of any registration process on our website or prior to availing of any services offered on our website if you wish not to disclose any Personal Information you may refrain from doing so; however if you don’t provide information that is requested, it is possible that the registration process would be incomplete and/or you would not be able to avail of the our services. Information which can be personally identifiable information or/and financial information obtained from the user to avail one of the service on Sharanamstay website would be available across Sharanamstay for availing any of the service provided by Sharanamstay LLP.
If you are our corporate customer, it is possible that we have entered into a contract with you for non-disclosure of confidential information. This Policy shall not affect such a contract in any manner
If you have questions or concerns about these privacy policies; please send us an email at info@sharanamstay.com
Privacy Notice:
Sharanamstay LLP is committed to protecting the privacy and confidentiality of all Personal Information that you may share as a user of this Electronic Platform. In furtherance there of, we have this policy to demonstrate our good faith and good understanding between all of us. .
This Privacy Policy is incorporated into and is subject to the Sharanamstay LLP Terms of Service. Your use of the Sharanamstay website, Sharanamstay Software and the Sharanamstay LLP Service and any personal information you provide remains subject to
the terms of this Privacy Policy and our Terms of Service.
This Privacy Policy is part of Sharanamstay LLP’s Terms of Service and covers the usage & working of user information, including personally identifying information, obtained by Sharanamstay LLP including information obtained when you access the Sharanamstay LLP website ,use the Sharanamstay LLP Service or any other software provided by Sharanamstay.
The Information Sharanamstay website of Sharanamstay LLP Collects:
Sharanamstay LLP may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”) :
- You provide certain Personal Identification Information, such as your name ,your father or spouse name ,your mobile phone number, and mobile device information , company name, email address, phone/mobile number, postal address and other business information which may also include business statutory details and tax registration numbers. to Sharanamstay LLP when choosing to participate in various uses of the Sharanamstay website Service, such as registering as a user, and viewing ratings of contacts in your address book. In order to provide the Sharanamstay Service, Sharanamstay LLP will periodically access your address book or contact list on your mobile phone to locate the mobile phone numbers that have been used to avail Sharanamstay services and to provide ratings of establishments we have received from users of these mobile numbers. Sharanamstay LLP may access your location information to provide search results based on your geo location. This allows the software to provide relevant search results. Location data gathered from a mobile phone is used only to provide search results and is not used in any other manner what so ever.
- In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including the additional information, if any) in relation to the services for quality control or training purposes.
- For some of the service offerings, a user may have to part with financial data which is required to execute a particular service request for example booking a flight ticket, bus & train ticketing, UPI payments, Send payment to vendors, Bill pay and recharge etc. A user may not part with the information for which the service offering won’t be available.
- We also gathers and stores the user’s usage statistics such as IP addresses, pages viewed, user behaviour pattern, number of sessions and unique visitors, browsing activities, browser software operating system etc. for analysis, which helps us to provide improved experience and value added services to you.
- Once a user registers, the user is no longer anonymous to us and thus all the information provided by you shall be stored, possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.
- Once a user registers, the user is no longer anonymous to us and thus all the information provided by you shall be stored, possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.
- User’s registration with us and providing information is intended for facilitating the users in its business.
The Information Sharanamstay of Sharanamstay LLP Does Not Collect:
NSPL does not collect emails, addresses or other contact information from its users’ mobile address book or contact lists other than name and mobile phone numbers. Sharanamstay does not store historical location information of users in any form or manner at its end, except for last known location from which the Sharanamstay LLP software was accessed in case of non availability of current location data. Sharanamstay LLP website integrates with face book and may send aggregate usage statistics to face book from time to time. Usage of information sent to face book is governed by Face book’s data usage policies which can be found on facebook.
The Way Sharanamstay of Shararanamstay LLP Uses Information:
If you submit your Personal Identification Information to us through the Sharanamstaywebsite or through Sharanamstay LLP Service, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Sharanamstay website and Sharanamstay LLP Service. In particular, your mobile phone number is essential to your use of the Sharanamstay LLP Service and will be retained. Your name (as it is saved in other user’s mobile phone address book or contact list) may be displayed to other users if they tag your mobile number and access your ratings in the website or App.
The following are the purposes of collecting the Information:
- For the verification of your identity, eligibility, registration and to provide customized
services. - For facilitating the services offered/available on the site.
- For advertising, marketing, displaying & publication.
- For enabling communication with the users of the site, so that the users may fetch
maximum business opportunities. - For generating business enquires and trade leads.
- For sending communications, notifications, newsletters and customized mailers etc.
For more information on our ratings feature, please read the note below :
SharanamStay LLP will use your mobile number and contacts list to identify friends in your network who have rated establishments and/or are users of Sharanamstay LLP Services. Sharanamstay LLP collects ratings in the following ways :
- When a user calls our service and is prompted to rate an establishment
- When a user rates establishments on the website or mobile site or Applications
- In SMS when user asks for information by calling the Sharanamstay Service providers
- Ratings are displayed on various places on the website in pages such as the overall ratings count page, search results pages, company details pages etc. User information such as mobile phone number is masked and personally identifiable information is not displayed unless user is registered with Sharanamstay LLP and is accessing the tag friends feature.
- Ratings are shown in the “Tag your friend” feature available across Sharanamstay LLP services platforms where user can access friends’ ratings of establishments.
Please get in touch with us at the below mentioned email address in case you would like toobject to any purpose of data processing. However, please note that if you object or withdra consent to process data as above, we may discontinue providing you with services through our site. contact@sharanamstay.com
Benefits:
Your contacts list will allow Sharanamstay LLP to provide you with ratings given by your friends & colleagues and help make the experience on Sharanamstay even better. Your friends’ ratings will allow you to make a better decision about choosing a product/service/buyer/seller on our Sharanamstay website. You can build your friends network and choose your friends on Sharanamstay LLP and access your friends’ ratings across the range of our platforms including mobile site, website and our applications.
How Sharanamstay website of Sharanamstay LLP uses your information:
Sharanamstay “tags” the contacts in your address book as your friends, but at anytime, you can review the list of your tagged friends and choose to un-tag any of them at any time. Untagging your contacts will hide your ratings from them and will also result in their ratings not being shown to you.
Only users of Sharanamstay will be displayed in your tagged friends list. If a contact in your address book has rated an establishment , seller , Buyer, Rental Service provider on Sharanamstay, the ratings associated with the contact will be displayed as part of your friends’ ratings. If a contact in your address book has used Sharanamstay LLP’s service across any platform and has not rated an establishment, although their name is displayed in your friends list, no ratings will be shown associated with the said contact. If any of your tagged friends registers with our Service across Sharanamstay ‘s platforms, ratings of such a friend will be visible to you only if Your mobile number is present in his contacts list and You have not been untagged by your friend.
Sharanamstay LLP will also provide users with a privacy settings option that will allow the user to choose appropriate privacy levels. By default, the user’s contact list will be used to identify friends in the network. A user may choose to allow anyone to tag him/her as a friend and may also choose to allow nobody to tag him/her as a friend. We do not use your mobile phone number or other Personally Identifiable Information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may use cookies and log file information to :
a. remember information so that you will not have to re-enter it during your visit or the next time you use Sharanamstay;
b. provide custom, personalized content and information;
c. monitor individual and aggregate metrics such as total number of visitors, pages viewed, etc.
d. track your entries, submissions, views and such
When Sharanamstay LLP Discloses Information:
Other users of the Sharanamstay LLP Service may see your ratings submissions in a way that is consistent with the use of the Sharanamstay Service. For example, a rating of “ XYZ Restaurant” on Sharanamstay will be available to every user of the Sharanamstay Service who has that mobile phone number in their mobile phone’s address book or contact list and has tagged the mobile phone number as a friend in the Sharanamstay website & App ( Launching in near future) friends ratings feature. For more information on this feature, please refer paragraphs above. We do not sell or share your Personal Identification Information with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may share your Personal Identification Information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Sharanamstay Service.
- Information we may collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly. For instance, information may be shared with
- Affiliated companies for better efficiency, more relevancy, innovative business matchmaking and better personalised services.
- Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.
- Service provider including but not limited to payment, customer and cloud computing service provider (“Third Party”) engaged for facilitating service requirements of user.
- Business partners for sending their business offers to the users, which are owned and offered by them solely without involvement of the site. Links to the websites of any of the above may be available on the site as a convenience to user(s) and the site does not have any control over such websites. The usage of such websites by the user will be governed by their respective Privacy Policies and the present Privacy Policy will not apply to usage of such websites. The users of such websites are cautioned to read the privacy policies of such websites. Please get in touch with us at the above email address in case you would like to object to
any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.
In relation to such disclosures, receiving parties have consented and confirmed that:
a. There shall be limited disclosure of any Information to its Directors, officers, employees, agents or representatives who have a need to know such Information in connection with the business transaction and are only permitted to use your Information in connection with the said purpose,
b. They shall keep the Information confidential and secure by using a reasonable degree of care, and
c. They shall not disclose any Information received by them further and must abide by the Privacy Policy of the site.
Please keep in mind that whenever a user post personal & business information online, the
same becomes accessible to the public and the users may receive messages/emails from
visitors of the site.
Cookies :
We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the site and track your visits to third party websites. We also use cookies to recognize your browser software and to provide features such as recommendations and personalization.
Third parties whose products or services are accessible or advertised through the site, including social media sites, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and the practices followed by them. We do not control the practices of third parties and their privacy policies govern their interactions with you.
Your Choices:
You may, of course, decline to submit Personally Identifiable Information through the Sharanamstay Service, in which case Sharanamstay LLP may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service,
please delete your account from our website and uninstall the Sharanamstay mobile application (expected to launch soon); your continued usage of the Sharanamstay Service will signify your assent to and acceptance of our Privacy Policy and Terms of Service. To
protect your privacy and security, we take reasonable steps (such as SMS authentication in certain cases) to verify your identity before registering your mobile phone number and granting you access to the Sharanamstay Service. Please contact Sharanamstay LLP via email to privacy at contact@sharanamstay.com or available web forms with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.
DATA Collection Relating To Children :
We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Site from persons under 18 years of age, and no part of our Site is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our services at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information. If we become aware that a person submitting personal information is under 18, we will delete the account and all related information as soon as possible. . If you believe we might have any information from or about a child under 18 please contact us at contact@sharanamstay.com
Our Commitment to Data Security:
Sharanamstay of Sharanamstay LLP uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Sharanamstay and you do so at your own risk. User Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the country you reside in. By submitting your personal data, you agree to such transfers. Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Policy. We will ensure appropriate contractual safeguards to ensure that your information is processed with the highest standards of transparency and fairness.
Consent To Push Notification:
You agree and confirm that any review, rating and comments, including any other content or data therein, that you submit/post on Sharanamstay website platforms viz. WEB, APP & Phone etc. such details as per Sharanamstay LLP’s discretion will be shared with your
Tagged Friends who are the users of Sharanamstay ‘s services.
We operate student, staff Paying Guest (PG) in India. This above mentioned and below mentioned bullet points of Privacy Policy explains how we collect, use, disclose, and protect
your personal information when you:
- Visit our website
- Make inquiries or bookings
- Apply for PG accommodation
- Stay at our property
- Contact us through online or offline channels
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal data:
- Full name
- Date of birth
- Gender
- Mobile number
- Email address
- Permanent and local address
- Government ID details (Aadhaar, Passport, PAN, etc.)
- Parent/Guardian details
- Emergency contact details
- Educational institution details
- Photograph
- Employment details (if applicable
2.2 Financial Information
- Bank account details (for refunds)
- UPI/payment details
- Transaction records
- Security deposit details
Note: Payment information may be processed through third-party payment gateways.
2.3 Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date & time of access
- Cookies and tracking data
3. How We Use Your Information
We use your information for:
- Processing PG applications and bookings
- Verifying identity and documentation
- Room allocation and contract management
- Rent collection and invoicing
- Refund processing
- Emergency contact communication
- Legal and police verification (as required by local authorities)
- Sending service-related notifications
- Improving our website and services
- Marketing communication (only with consent)
4. Legal Basis for Processing
We process personal data based on:
- Contractual necessity (PG agreement)
- Legal compliance (local police verification, regulatory requirements)
- Legitimate business interests
- User consent (for marketing)
5. Sharing of Information
We may share your information with:
- Local police authorities for tenant verification
- Payment gateway providers
- Maintenance/service vendors (if required)
- Legal advisors
- Government authorities (when legally required)
We do not sell or rent personal data to third parties.
We do not sell or rent personal data to third parties.
6. Data Retention
We retain personal information:
- During the duration of stay
- For statutory compliance purposes
- As required under applicable Indian laws
After this period, data may be securely deleted or anonymized.
7. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Analyze traffic
- Remember preferences
8. Data Security
We implement reasonable security measures including:
- Secure servers
- Access control restrictions
- Encrypted payment processing
- Limited employee access to personal data
However, no system is completely secure, and we cannot guarantee absolute security
9. Your Rights
Subject to applicable laws in India, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (where legally permissible)
- Withdraw consent for marketing communication
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their
privacy practices.
11. Children’s Privacy
Our services are intended for individuals above 18 years of age. We do not knowingly collect
data from minors without parental consent.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a
revised effective date.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Designated Grievance officer
The following can be contacted for any grievances Mr. Prasad Patki and Mr. Ashish Balsara
Address:– Bay Vue East, Office No. 507, 5th floor, Dr M B Velkar st J S S rd
Marine Lines East, Mumbai 400002
Email:- contact@sharanamstay.com
Contact No – 9137928007